What is Elizabeth.ai? The Complete Guide
Everything you need to know about Elizabeth.ai — the AI-powered Facebook ordering assistant built for Filipino micro-businesses. Learn how it works, who it's for, key features, and pricing.
By Elizabeth.ai Team
What is Elizabeth.ai?
Elizabeth.ai is an AI-powered ordering assistant that automates Facebook-based ordering for Filipino micro-businesses. It reads customer orders from Facebook Page comments and Messenger DMs, parses them using a hybrid regex + AI engine, and sends order confirmations automatically — all in real time.
If you run a small online selling business on Facebook (food, clothing, cosmetics, or any product), Elizabeth.ai replaces the tedious manual process of reading every comment, copying order details into a spreadsheet, and sending confirmation messages one by one.
Instead of spending hours on order management, you connect your Facebook Page and let Elizabeth.ai handle the rest.
How Does Elizabeth.ai Work?
The system works in five steps:
- Customer posts an order — A buyer comments on your Facebook post or sends a Messenger DM with their order (e.g., "2 chicken adobo, 1 sinigang, deliver to Mabalacat").
- Elizabeth.ai parses the message — Our hybrid parser reads the message, identifies the items, quantities, and delivery details. It understands Taglish (mixed Filipino and English), abbreviations, and even common misspellings.
- Order confirmation is sent — Elizabeth.ai sends an automatic Messenger DM to the customer confirming their order details, total price, and payment instructions.
- Your dashboard updates in real time — The order appears on your staff dashboard instantly via Supabase Realtime. No refreshing needed.
- You fulfill the order — Your team sees the order, prepares it, and marks it as complete. Delivery tracking and customer notes are built in.
The Hybrid Parsing Engine
What makes Elizabeth.ai unique is how it reads orders. We use a two-layer approach:
- Regex parser handles approximately 60% of orders at zero AI cost. Pattern matching catches standard formats like "2x adobo, 1 sinigang" instantly.
- AI cascade handles the remaining 40% — complex, ambiguous, or heavily Taglish messages. We route through Claude Sonnet 4, then Gemini 2.5 Flash, then GPT-4o with circuit breakers to ensure reliability.
This hybrid approach keeps costs low while maintaining high accuracy, even for the most creative Filipino order messages.
Who Is Elizabeth.ai For?
Elizabeth.ai is built specifically for:
- Filipino online sellers who take orders via Facebook comments and Messenger
- Home-based food businesses (lutong-bahay, baked goods, meal prep services)
- Small retailers and resellers selling clothing, cosmetics, gadgets, and more
- Micro-businesses scaling from 10 to 10,000 orders per month who need automation but not an enterprise system
- Sellers who operate primarily in Taglish — our parser natively understands Filipino/English code-switching
If your customers order by commenting "mine" or "order po" on your Facebook posts, Elizabeth.ai is built for you.
Key Features
AI-Powered Order Parsing
Our hybrid regex + AI engine reads orders in Taglish, handles abbreviations ("pcs" for pieces, "dz" for dozen), understands emoji-based quantities, and resolves ambiguous messages with contextual AI.
Automatic Messenger Confirmations
Once an order is parsed, Elizabeth.ai sends a personalized confirmation DM to the customer. No more copy-pasting order details into dozens of chat windows.
Real-Time Order Dashboard
Your staff dashboard updates instantly. Filter by status (pending, confirmed, preparing, delivered), search by customer name, and manage everything from one screen. Works on desktop and mobile.
Inventory Management
Track stock levels in real time. Elizabeth.ai automatically checks inventory before confirming orders and warns customers when items are out of stock. No more overselling.
Customer Relationship Management (CRM)
Elizabeth.ai remembers your customers. It tracks order history, identifies suki (repeat customers), and helps you build loyalty with personalized interactions.
Delivery Tracking
Assign delivery slots, track order status from preparation to delivery, and keep customers informed throughout the process.
Custom AI Persona
Set Elizabeth.ai's personality to match your brand. Whether you want formal, casual, or makulit (playful), the AI adapts its tone in customer-facing messages.
Suki Recognition
Repeat customers are automatically flagged as suki. You can offer them priority service, special pricing, or loyalty rewards through the dashboard.
For the full feature breakdown, visit our features page.
Pricing
Elizabeth.ai offers three tiers designed for Filipino micro-businesses at every stage:
| Plan | Price | Orders/Month | Key Features |
|---|---|---|---|
| Free | PHP 0 | 100 | AI parsing, Messenger DMs, basic dashboard |
| Pro | PHP 2,499/mo | 10,000 | Full CRM, inventory, delivery tracking, custom persona |
| Enterprise | Custom | Unlimited | Dedicated support, API access, multi-page management |
The Free plan will let you test everything with real orders before committing. No credit card required.
See full pricing details on our pricing page.
Getting Started
Setting up Elizabeth.ai takes less than 10 minutes:
- Sign up at elizabeth.ai/signup
- Connect your Facebook Page — we guide you through the permissions step by step
- Add your products — upload your menu or catalog with prices
- Go live — Elizabeth.ai starts reading orders immediately
Need help? Check our documentation or visit the help center.
Why Filipino Sellers Choose Elizabeth.ai
The Philippines has one of the highest Facebook usage rates in the world. Millions of micro-businesses run entirely on Facebook — but until now, there has been no affordable tool built specifically for this workflow. Elizabeth.ai fills that gap with a parser that actually understands how Filipinos order: in Taglish, with abbreviations, with emojis, and with the casual tone that makes Filipino commerce unique.
Read the story behind the product in Why I Built Elizabeth.ai.
Ready to stop manually processing orders? Start your free account today — no credit card required, and you can be live in under 10 minutes.